Exporting a configuration
You can export IBM® Electronic Service Agent configuration information to a file so you can use the same contact and location information and operational settings on another system.
About this task
Tip: You can also use the esacli export command
to export a configuration. For information, see esacli export.
Note: The export
function of the IBM Electronic Service Agent graphical
user interface creates a configuration file and provides a means to
download the file. The esacli export command only
creates a configuration file.
To export a configuration, follow
these steps:Procedure
- Access and log in to the IBM Electronic Service Agent graphical user interface.
- Click Tools menu from left navigation.
- Click Export Configuration tab.
- Click Export settings to export the configuration information to a file.
- Click Cancel to return to the Main menu.