supportconfig - SUSE Linux Enterprise Server troubleshooting

The supportconfig script gathers system troubleshooting information on SUSE Linux Enterprise Server systems. It captures the current system environment and generates a tar-archive.

The script file collects complementary information to the dbginfo.sh script. The supportconfig script is part of the supportutils package.

Authorization

Running the script requires root authority.

Syntax

See the supportconfig man page for more details.

Example

To run supportconfig, issue:

root@system:~ # supportconfig

Output

The script produces a tar ball. The location of the tar ball is given in the script output:

============================================================================= 
                     Support Utilities - Supportconfig
                         Script Version: 3.1.16-4
                         Library Version: 3.1.11-38
                         Script Date: 2024 Apr 15


[..]
============================================================================= 
Gathering system information
Data Directory:       /var/log/scc_t83lp42_251111_1139

  Basic Server Health Check...                 Done
  RPM Database...                              Done
  Basic Environment...                         Done
  Open Files...                                Skipped
  System Modules...                            Done
  Memory Details...                            

[..]

  Hardware...                                  Please Wait... Done
  Supportconfig Plugins:                       0
  System Logs...                               Done
  Local/Warn Logs...                           Done

Creating Tar Ball

==[ DONE ]===================================================================
  Log file tar ball: /var/log/scc_t83lp42_251111_1139.txz
  Log file size:     679K
  Log file md5sum:   6078c368981b1a4c537903b9fc02e8eb-f
=============================================================================