Unconfiguring IBM Electronic Service Agent

You should not unconfigure IBM® Electronic Service Agent unless directed to do so by a customer service representative.

About this task

Attention: Unconfiguring IBM Electronic Service Agent is a destructive operation that discards configuration data on the local system. If possible, export the configuration so that the customer contact and system location information can be restored. When IBM Electronic Service Agent is activated following unconfiguration, a new entity ID is associated with the system. Information that is associated with the previous entity ID and system is no longer updated. To access the systems data, you must again associate an IBM ID with the system.

To unconfigure IBM Electronic Service Agent, follow these steps:

Procedure

  1. Log in to the system as root.
  2. At the command prompt, enter the following command: 
    /opt/ibm/esa/bin/unconfig.sh