Setting the trace level

Trace level determines the message severity that is recorded during IBM® Electronic Service Agent activity.

About this task

You can use the IBM Electronic Service Agent graphical user interface to set the trace level.
Tip: You can also use the esacli logSettings command to set the trace level. For information, see esacli logSettings.
To set the trace level, follow these steps:

Procedure

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from left navigation.
  3. Click Trace Level tab.
  4. Select the trace level for the message severity you want recorded during IBM Electronic Service Agent activity.
    The least detailed amount of data is logged with the setting Severe, and the most detailed amount of data is logged with setting Trace.