Use the Problem Filters-Resources Settings page to set and display
the range of resources that are ignored by ESA.
About this task
You can configure resource filters by using the IBM®
Electronic Service Agent graphical user
interface.Note: The Problem Filters-Resources Settings feature is not
applicable for x86 systems.
Tip: You can also use
the
esacli resourceFilters command to set and display the range of resources that
are ignored by IBM ESA. For more information, see
esacli resourceFilters.
To specify the range of resources that are ignored by IBM ESA, follow these steps:
-
Access and log in to the IBM
Electronic Service Agent graphical user
interface.
-
Click the Settings menu from left navigation.
-
Click the Problem Filters-Resources tab. The Problem
Filters-Resources Settings page is displayed.
-
Enter the starting resource from the range of resources that needs to be ignored in the
Start field.
- Optional:
Enter the ending resource from the range of resources that needs to be ignored in the
End field.
-
Select the Platform (PPC or
ALL).
-
Select the Operating System (AIX,
IVM, or Linux).
-
Click Add to add the range of resources. The resource range is saved to
the table and you get a message - Resource filters saved successfully.
-
Click Clear to reset the fields.
-
To a delete a specific resource range, select the resource and click
Delete. On confirmation, the selected resource filters are removed and you
get a message - Resource filters were successfully removed!.