Deactivating IBM Electronic Service Agent
IBM® Electronic Service Agent is automatically started when the activation process is complete. However, there might be times when you want to deactivate IBM Electronic Service Agent until you choose to restart it, or when you want to deactivate only certain IBM Electronic Service Agent functions. There are several methods for deactivating IBM Electronic Service Agent, depending on the situation.
Use the following table to determine the appropriate method for deactivating IBM Electronic Service Agent.
| If you want to... | You should... | To start using IBM Electronic Service Agent again... |
|---|---|---|
| Stop monitoring for problems and collecting and sending service information, but still use the graphical user interface functions | Suspend IBM Electronic Service Agent | Resume IBM Electronic Service Agent |
| Stop monitoring for problems, collecting and sending service information, and using all graphical user interface functions until you restart the system or manually restart IBM Electronic Service Agent | Stop IBM Electronic Service Agent | Start IBM Electronic Service Agent or restart the system on which IBM Electronic Service Agent is installed |
| Stop monitoring for problems, collecting and sending service information, and using all graphical user interface functions until you manually restart IBM Electronic Service Agent | Disable IBM Electronic Service Agent | Start IBM Electronic Service Agent |