Configuring operational tests

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You can specify that IBM® Electronic Service Agent™ regularly test the connection and transmission of service information to the IBM Electronic Support website.

About this task

You can use the IBM Electronic Service Agent graphical user interface to configure regular operational tests.
Tip: You can also use the esacli export and esacli import commands to configure regular operational tests by following these steps:
  1. Enter the following command:
    esacli export -f operationalsettings.script
  2. Edit operationalsettings.script and modify the following section with the desired operational test settings:
    ###############################################################################
# Operational Test Settings
#
# Used to configure the schedule on which Electronic Service Agent will conduct
# an automated operational test communication with IBM.
#
# Properties and values:
# OPERATIONALTEST_ENABLED       Perform automated operational test.
#                               (0=No, 1=Yes)
# OPERATIONALTEST_INTERVAL      Test interval in days.
#                               (1-21)
# OPERATIONALTEST_TIME          Test time of day in 24 hour format.
#                               (HH:MM)
###############################################################################
OPERATIONALTEST_ENABLED = 1
OPERATIONALTEST_INTERVAL = 1
OPERATIONALTEST_TIME = 21:30
  3. Save operationalsettings.script.
  4. Import the changes to modify the operational settings by running the following command: 
    esacli import -f operationalsettings.script
For information, see esacli export and esacli import.
To configure regular operational tests, follow these steps:

Procedure

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from left navigation.
  3. Click Operational Test tab.
    The Operational Test Settings page is displayed.
  4. Click Enable to automatically test the connection to the IBM Electronic Support website from IBM Electronic Service Agent.
  5. Specify the frequency and time of day that you want IBM Electronic Service Agent to run these operational tests.
  6. Click Save Settings to save your selections.
  7. Click Run operational test to run an operational test to test the connection to the IBM Electronic Support website.