Disabling IBM Electronic Service Agent

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IBM® Electronic Service Agent™ is automatically started when the activation process is complete. However, there might be times when you need to disable IBM Electronic Service Agent.

Before you begin

Problem monitoring and collecting, and sending service information is stopped when IBM Electronic Service Agent is stopped, along with the IBM Electronic Service Agent graphical user interface functions. However, if IBM Electronic Service Agent is stopped, it will restart when the system is rebooted. If you want to permanently deactivate IBM Electronic Service Agent, you should disable IBM Electronic Service Agent rather than stopping it. IBM Electronic Service Agent will remain disabled until it is manually started.

About this task

To disable IBM Electronic Service Agent, follow these steps:

Procedure

  1. Log in to the system as root or sign on using a root-authorized user ID.
  2. At the command prompt, enter the following command: 
    systemctl disable esactl.service

    IBM Electronic Service Agent is disabled until manually started. For information about starting IBM Electronic Service Agent, see Stopping and starting IBM Electronic Service Agent