Updating the content of the fixlet site on Windows

If the BigFix® server is installed on a Windows computer without the Internet access, use the Airgap tool to download the content of the fixlet site to a computer with the Internet access. Then, move the files to the Windows computer on which the BigFix server is installed. You can update the site content in extraction or non-extraction mode. The non-extraction mode is simpler but the procedure is available from BigFix 9.5.5. For earlier versions, use the extraction mode.

Updating site content in non-extraction mode

The following procedure describes the simplest path. For all available options, see: Using the Airgap tool in the non-extraction mode in the BigFix documentation.
Important: The non-extraction mode is simpler but the procedure is available from BigFix 9.5.5. For earlier versions, use the extraction mode.

Before you begin

You need a Windows computer with the Internet access.

Procedure

  1. Obtain the serial number of your BigFix server and the e-mail address that is specified in the BigFix license. To obtain this information, go to the following URL: https://<ip_address>:<port_number>/masthead/masthead.afxm.
    Where:
    <ip_address>
    IP address of the BigFix server.
    <port_number>
    Port that is used by the BigFix server. By default, it is 52311.
    The information is listed in the following lines.
    From: <mail_address>
    X-Fixlet-Site-Serial-Number: <serial_number>
  2. On a computer with the Internet access, gather site contents and create the Airgap response file.
    1. Download the Airgap tool, and extract the files. The tool is available in the BigFix Enterprise Suite Download Center. Choose the version of the Airgap Tool compatible with your version of BigFix.
    2. Open the command line, go to the directory where you extracted the Airgap tool, and run the following command.
      BESAirgapTool.exe -serial <serial_number> -email 
      <mail_address> -createSiteList <site_list_file_name>
      Where:
      <serial_number>
      Serial number of your BigFix server.
      <mail_address>
      E-mail address that is specified in the BigFix license.
      <site_list_file_name>
      Name of the file to which you want to write the sites for your BigFix license.
    3. Open the <site_list_file_name> file and check whether the flag A is specified next to the IBM License Reporting site. The flag indicates that contents of the IBM License Reporting site is gathered and necessary files are downloaded. If a different flag is specified, change it to A.
      N::BES Support::http://sync.bigfix.com/cgi-bin/bfgather/bessupport
      A::IBM License Reporting::http://sync.bigfix.com/cgi-bin/bfgather/ibmlicensereporting
      
    4. Open the command line, go to the directory where you extracted the Airgap tool, and run the following command.
      BESAirgapTool.exe -site <site_list_file_name> -download -cache <cache_name>
      Where:
      <site_list_file_name>
      Name of the file that contains the list of sites for your BigFix license.
      <cache_name>
      Path to the folder where you want to store the downloaded files.
      As a result, files are downloaded to the <cache_name> folder, and the AirgapResponse file is created.
  3. Copy the AirgapResponse, and the <cache_name> folder to the computer where the BigFix server is installed.
    Place the files in the following locations.
    • Place the AirgapResponse file in the folder with the BESAirgapTool.exe script.
    • Place the content of the <cache_name> folder in the BigFix server cache folder. By default, the cache folder is: %PROGRAM FILES%\BigFix Enterprise\BES Server\wwwrootbes\bfmirror\downloads\sha1.
  4. Open the command line, go to the directory where you placed the files and run the following command to import the content of the fixlet site to your BigFix server.
    BESAirgapTool.exe

Updating site content in extraction mode

The following procedure describes the simplest path. For all available options, see: Using the Airgap tool in the extraction mode in the BigFix documentation.

Before you begin

You need a Windows computer with the Internet access.

Procedure

  1. Open the directory where the BigFix server is installed and run the BESAirgapTool.exe file. When prompted, save the file to a new folder, for example Airgap. An airgap request file is created.
  2. Copy all the created files to a Windows computer with the Internet access.
  3. On the Windows computer with the Internet access, run the BESAirgapTool.exe. The airgap request file is changed into a response file.
  4. Copy the AirgapResponse file to the computer where the BigFix server is installed and place it in the directory that you created in step 1.
  5. Run BESAirgapTool.exe. The airgap response is loaded to the BigFix server.

What to do next

Cache the files and move them to the BigFix server.