Removing part numbers

If some of your part numbers expired, or changed you can remove the part numbers.

Procedure

  • For application update 9.2.21 and higher, perform the following steps.
    • To remove part numbers for all computers to which you are assigned, perform the following steps.
      Note: When you remove part numbers for a particular product, the entitlement for this product is also removed. For more information about relation between part numbers and software entitlements, see: Part numbers.
      1. In the top navigation bar, hover over Reports, and click Products & Metrics.
      2. Select the product or products for which you want to remove part numbers.
      3. Hover over Entitle, and click Clear Entitlement and Part Numbers.
    • To remove part numbers for a selected computer group, perform the following steps.
      1. In the top navigation bar, hover over Reports, and click Computer Groups.
      2. Open the computer group for which you want to remove part numbers.
      3. From the list in the top left corner, select Products & Metrics.
      4. Select the product or products for which you want to remove part numbers.
      5. Hover over Entitle, and click Clear Entitlement and Part Numbers.
  • For application update 9.2.20 and older, perform the following steps.
    1. In the top navigation bar, hover over Management, and click Part Numbers Upload.
    2. Click Remove All Part Numbers.
    3. Wait for the scheduled import or run it manually.