Additional considerations for coexistence of two License Metric Tool servers (BigFix scenario)

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9.2.1 Available from 9.2.1.

To ensure that no problems occur while working with coexisting servers, review the following considerations and apply them to your environment.

Software catalogs

To ensure that software on your computers is discovered based on the same software signatures, upgrade both License Metric Tool servers to the latest version.

VM managers

9.2.22 Local VM Manager Tool
A separate instance of the local VM Manager Tool is installed on each License Metric Tool server. If some of the virtual machines that report to the first instance of the License Metric Tool server are managed by the same VM manager as virtual machines that report to the second instance of the License Metric Tool server, connection to the VM manager should be added in both instances of License Metric Tool.
Central VM Manager Tool
The central VM Manager Tool is installed on the BigFix® server. Thus, you can use the License Metric Tool user interface to add connections to VM managers only for the License Metric Tool server to which the BigFix server is assigned. For the other server, you can use advanced VM management, in which you install additional tools on any computer.

Changing assignments

If you want to change a computer assignment, for example from LMT1 to LMT2, ensure that you edit the existing setting instead of creating a new one. To edit the setting, complete the following steps:
  1. In the BigFix console, click Computers.
  2. Right-click a single computer, and then click Edit Computer Settings.
  3. Select the Instance setting, click Edit, and specify a new value.

Missing scan results

Missing scan results might occur after changing the assignments of your computers. Such a change is not always detected by the server, which as a result does not upload the scan results. To correct this issue, you must reinstall the scanner and rerun the scans. After you do this, the old scan results are deleted, and the new ones are collected and uploaded. To reinstall the scanner, complete the following steps:
  1. In the BigFix console, stop all actions that are running on the problematic endpoints.
  2. Open the Fixlet site.
  3. From Fixlets and Tasks, select Uninstall Scanner, and click Take Action.
  4. Select all problematic computers, and click OK. Wait until the action is complete.
  5. Reinstall the scanner and rerun the scans.