Upgrading to an intermediate fix

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Upgrading the License Metric Tool server to an intermediate fix is possible only within the scope of the same application update. For example, you can upgrade to intermediate fix 9.2.43.1 from application update 9.2.43, but not from application update 9.2.42. Intermediate fixes cover only server changes. They do not cover changes to the VM Manager Tool, the disconnected scanner, nor any other components.

Before you begin

User requirements
The upgrade of the License Metric Tool server must be run by the user who installed the server. To check what user installed the server, perform one of the following actions.
  • Contact your system administrator to check the owner of the License Metric Tool installation directory. By default, it is the following directory.
    • Linux /opt/ibm/LMT
    • Windows C:\Program Files\ibm\LMT
  • Run the following command to verify home directory of which user was used during the installation.
    • Linux cat /opt/IBM/LMT/admin/master.tag | grep LOGS_DIR
    • Windows more "C:\Program Files\ibm\LMT\admin\master.tag" | findstr LOGS_DIR
  • Check the value of the USER parameter in the info.txt file. By default, the file is in the following location.
    • Linux /opt/ibm/LMT/LMTversion_timestamp_uniqueID_logs.zip
    • Windows C:\Program Files\ibm\LMT\LMTversion_timestamp_uniqueID_logs.zip
Other requirements
  • Ensure that no files or directories in the License Metric Tool installation directory are open in an external program. For example, that no log files are open in a text editor.
  • Ensure that no PDF reports are being generated during the server upgrade. Otherwise, the upgrade might fail with error code 41.
  • The following programs were confirmed to interrupt the upgrade of the server. If you use any of these programs, disable it for the period of the upgrade.
    • Arcserve Backup
    • Dynatrace OneAgent
    • File Access Policy Daemon (FAPOLICYD)
  • Ensure that you provide enough space for the upgrade. For more information, see the following links.

Procedure

  1. Create a back up of the License Metric Tool database, installation registry, and the server files to be able to restore the server if the upgrade fails. For more information, see: Backing up the server.
  2. Download the latest License Metric Tool installer from Fix Central.
  3. Upgrade the License Metric Tool server in interactive or silent mode.
    • To upgrade the server in interactive mode, perform the following steps.
      1. Extract the installer.
      2. Run one of the following installation files.
        • Linux setup-server-linux-x86_64.sh
        • Windows setup-server-windows-x86_64.bat
      3. Follow the steps in the installation wizard.
      4. When the upgrade is complete, click Done.

        If the upgrade fails, check the logs. For more information, see: Server installation and upgrade logs. You can resume a failed upgrade after you solve the problem. For more information, see: Resuming a stopped or failed upgrade.

    • To upgrade the server in silent mode, perform the following steps.
      1. Extract the installer.
      2. Go to the licenses subfolder and read the license agreements in the following files: LA_<language>, LI_<language>, non_ibm_license, notices.
      3. Edit the upgrade_response.txt file. Set the RSP_LICENSE_ACCEPTED parameter to true.
      4. To start the upgrade, run one of the following commands.
        • Linux ./setup-server-linux-x86_64.sh -i silent -f /response_file_path/upgrade_response.txt
        • Windows setup-server-windows-x86_64.bat -i silent -f response_file_path\upgrade_response.txt
        For response_file_path, enter the absolute path to the response file. For example: 
        setup-server-windows-x86_64.bat -i silent -f C:\images\LMT\upgrade_response.txt

        If the upgrade fails, check the logs. For more information, see: Server installation and upgrade logs. You can resume a failed upgrade after you solve the problem. For more information, see: Resuming a stopped or failed upgrade.

  4. To ensure that all changes are processed, run an import. In License Metric Tool, click Management > Data Imports, and click Import Now.

Results

Important: After you install intermediate fix 9.2.43.1, the upgrade fixlet remains incorrectly relevant. Do not use the fixlet.
To verify that the upgrade was successful, perform the following steps.
  • Log in to License Metric Tool, hover over the Help icon, and click About. If the upgrade is successful, a new version is displayed on the panel.
  • Run an import. If the upgrade is successful, the import finishes without errors.