Return codes of capacity scans on virtualization hosts

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If the capacity scan of virtualization hosts fails, an error code that indicates why the scan failed is returned. Check what is the possible cause of scan failure that is indicated by each code and how to solve the problem.

Locating the return codes

Return codes are available in the following location.

On computers with the BigFix client, the return code is available in the results of the Status of Capacity Scan on Virtualization Hosts analysis.
On computers with the disconnected scanner.
- <disconnected_scanner_install_dir>/logs/run_vtech_scan.log
- <disconnected_scanner_install_dir>\logs\run_vtech_scan.log

Return codes of capacity scans on virtualization hosts

Table 1. Return codes of capacity scans on virtualization hosts
Return code	Possible cause and solution
0	No errors.
20	Unsupported virtualization type. To solve the problem, perform the following steps: Verify that the computer on which you started the capacity scan is a virtualization host. If it is not, you do not need to run this scan on this computer. Verify that the computer runs on a supported virtualization. If the virtualization is a supported version of PowerKVM, KVM x86, Citrix Hypervisor (formerly XenServer), contact IBM Support. If it is a different type of a supported virtualization, configure VM managers to collect capacity data from these hosts. For more information, see the following links: Adding VM managers in local and central mode Adding and editing VM managers in distributed and disconnected mode
30	KVM virtualization architecture could not be recognized. KVM virtualization was detected, but testing the virsh command to determine whether the architecture is x86 or Power failed. Contact IBM Support.
40	Determining the number of processor sockets or cores failed. The returned result is not a number. Contact IBM Support.
50	No valid host UUID could be retrieved by using the xe, dmidecode, and xl command. Verify that the UUID of the computer is correctly returned by SMBIOS. If it is not correctly returned, contact the hardware vendor to solve the problem.
Other codes	If other codes are returned, check the run_vtech_scan.log log file to learn running which command returned the code. The log file is in the installation directory of the BigFix client, by default: var/opt/BESClient/LMT/vtech/run_vtech_scan.log.