Applying fix pack by using Installation Manager GUI mode

You can update Jazz™ for Service Management either from Version 1.1 or a later fix pack to Jazz for Service Management Version 3.1.3.0 by using Installation Manager GUI mode. Choose the Installation Manager silent mode, if your target machine does not have a browser or a graphical environment.

Before you begin

You can install Jazz for Service Management server in this existing Jazz for Service Management environment.

Ensure that you have updated the Jazz for Service Management extension for IBM® WebSphere®. See Updating the WebSphere security extension by using Installation Manager GUI mode or Updating the WebSphere security extension by using Installation Manager silent mode.

About this task

Attention: Applying the fix pack, uninstalls any previously installed interim fixes.

Procedure

  1. Repeat this procedure on each machine on which the following integration services are installed:
    • Deprecated featureAdministration Services Version 1.1, IBM Dashboard Application Services Hub Version 3.1, Deprecated featureRegistry Services Version 1.1, Deprecated featureSecurity Services Version 1.1. and Tivoli® Common Reporting Version 3.1
    • Deprecated featureAdministration Services Version 1.1.0.1, IBM Dashboard Application Services Hub Version 3.1.0.1, Deprecated featureRegistry Services Version 1.1.0.1, and Deprecated featureSecurity Services Version 1.1.0.1. and Tivoli Common Reporting Version 3.1.0.1
    • Deprecated featureAdministration Services Version 1.1.0.2, IBM Dashboard Application Services Hub Version 3.1.0.2, Deprecated featureRegistry Services Version 1.1.0.2, and Deprecated featureSecurity Services Version 1.1.0.2. and Tivoli Common Reporting Version 3.1.0.2
    • Deprecated featureAdministration Services Version 1.1.1, IBM Dashboard Application Services Hub Version 3.1.1, Deprecated featureRegistry Services Version 1.1.1, Deprecated featureSecurity Services Version 1.1.1 and Tivoli Common Reporting Version 3.1.1
    • Deprecated featureAdministration Services Version 1.1.2, IBM Dashboard Application Services Hub Version 3.1.2, Deprecated featureRegistry Services Version 1.1.2, Reporting Services 3.1.2, and Deprecated featureSecurity Services Version 1.1.2
    • Deprecated featureAdministration Services Version 1.1.2.1, IBM Dashboard Application Services Hub Version 3.1.2.1, Deprecated featureRegistry Services Version 1.1.2.1, Reporting Services 3.1.2.1, and Deprecated featureSecurity Services Version 1.1.2.1
    • IBM Dashboard Application Services Hub Version 3.1.3.0 and Reporting Services 3.1.3.0
  2. Start Installation Manager in GUI mode. Table 1 summarizes the locations from which to run Installation Manager in GUI mode depending on your operating system and user type.
    Table 1. Installation Manager in GUI mode
    Operating system Administrator/Root Non-administrator/Non-root
    Windows

    Browse to the C:\Program Files (x86)\IBM\Installation Manager\eclipse directory and double-click IBMIM.

    Browse to the C:\Users\user_name\IBM\Installation Manager\eclipse directory and double-click IBMIM.

    UNIX

    In a command window, open the /opt/IBM/InstallationManager/eclipse directory and run ./IBMIM.

    In a command window, open the /user_home_directory/IBM/InstallationManager/eclipse directory and run ./IBMIM.

  3. Set up the fix pack repository preference.
    1. Select File > Preferences.
    2. In the Preferences > Repositories panel, click Add Repository.
    3. Click Browse and browse to the following location and file: JazzSM_Image_Home/JazzSMRepository/disk1/diskTag.inf
    4. Click OK.
    5. Click OK to close the Preferences > Repositories panel.
  4. On the Installation Manager home page, click Update. The Installation Manager > Update Packages window opens.
  5. Select the Jazz for Service Management software package group in which the integration services are installed, for example, Core services for Jazz for Service Management; click Next. The Update Packages > Updates panel opens.
  6. Select each check box associated with each installed component that you want to update, and click Next. The Update Packages > Licenses panel opens.
  7. Review the license agreement for the software packages as required, and accept the terms, and click Next. The Update Packages > Features panel opens.
  8. Select the features that you want to update, and click Next.
    Important: If you clear any feature for the integration service that you want to update, the configuration for the service might be removed.
  9. If required, specify the configuration details for WebSphere Application Server profile for Jazz for Service Management, validate, and click Next.
  10. Continue with the installation and specify the configuration details for the integration service that you want to update as required. For information about configuring the integration service that you want to update, see Integration services installation overview.
  11. In the Update Packages > Summary panel, review the software packages that you want to install and click Update. After Installation Manager updates the fix pack, it displays a message.