Installation prerequisites

Before installing Internet Service Monitoring, ensure that the target environment includes the list of required products, that they are configured, and that you have administrator access to their host computers.

Important: On Windows systems, install agents using a local Administrator account rather than a domain account, such as an account defined by Active Directory. If the default Administrator account is not available, create a new local user account and add that account to the local Administrators’ group. You can then install agents using the new local user account.

Installation onto an IBM Tivoli Monitoring environment requires the following products. See the latest Prerequisite information in the ITCAM for Transactions Information Center for the required versions:

If you are installing Internet Service Monitoring purely as an event source for an IBM Tivoli Netcool/OMNIbus ObjectServer, only IBM Tivoli Netcool/OMNIbus version 7.3.0 is supported. Before performing the installation, obtain the name of the target ObjectServer, for example NCOMS, the IP address or host name of the computer hosting that ObjectServer, and the port on which the ObjectServer listens.