Outbound Files

Outbound files are the financial messages sent by the platform to a correspondent.

In the outbound files section of the Payment Live Board, you can:

• Search for an outbound file.

• View the number of outgoing files generated by the platform for the specified date at the top right of the screen.

• Quickly determine the status associated with outgoing files.

• Click on each queue to access the list of files, and see the history and details or take appropriate action as available for each status.

The outbound files list display is limited to the last 1000 results. If you have too many results, you can enter search criteria and/or use the date field to further filter the list.

If you click on a queue to access the list of outbound files, you can:

• Change the status to view the list of outbound files with the given status.

• Choose a sub-organization from the organization drop-down.

• Change the date filter for the list of outbound files by selecting the date at the top right of the screen.

• Filter the results by entering criteria into the search box.

• Refresh the list by clicking on the blue refresh icon.

• Add transactions or files by clicking the + Add button located at the top right of the screen. Only available to users with the Data Access Managerrole.

• Export the results to a CSV or PDF, or Print them.

• Depending on the status chosen, additional options might be available on the top right next to the blue refresh icon.

The transaction list displays the following columns:

• ID (Internal identifier)

To access or copy this identifier, click on the copy icon located in the first column: it is copied to the clipboard. You can use it to document issues for example.

• The outbound file name.

• The creation date of the file in the platform.

• The category type of the outbound file: it can be Payment or Notification.

• The file type: this is the format of the file imported, it can be an ISO standard or a client-specific format.

• The Transactions count: this is the number of transactions available in the outbound file generated.

• The organization for the outbound file.

An action column is available to let you interact with the selected result:

• History: display the entire history of the selected outbound file. All changes made to the outbound file since its creation are listed with the corresponding dates and the identity of the modifier.

• Details: open a new page with all the details for the selected outbound file.

If you click the details button for one of the output files in the list, you will see a similar display. You can:

• Take certain actions depending on the status.

• View the history.

• Export the outbound files' details.

• See the status progress bar.

• Navigate through the various tabs for more information about the outbound file (File details, File content, Transactions, and Notifications). Information and a screen image for each of these is included below.

Each outbound file status corresponds to a specific step of your file processing:

• Files failed: Gathers all outbound files whose content is considered invalid and that cannot be processed by the platform.

• Files rejected: Gathers all outbound files whose business validations are not respected or that were rejected manually.

• Files generated: Gathers all outbound files being processed by the platform.

• Files to send: Gathers all outbound files processed by the platform.

• Files sent: Gathers all outbound files sent to their recipients.

• Files reconciled: Gathers all outbound files reconciled with a PSR received.