Failed to open the Configuration Tool on z/OSMF with the error message HBO6501W
The Configuration Tool was successfully deployed on z/OSMF but you are not able to open the Configuration Tool in the browser. It gives error messages HBO6501W and HBO6502E.
Symptom
When you try to open the Configuration Tool on z/OSMF, the follow messages
appear:
ERROR: There was an error processing your request
HBO6501W Unable to load policy files from host. z/OSMF HTTP response:
status: 500 requested URL: ...Unable to generate unique CeaTso APPTAG
category: 3 rc: 99 reason: 99 details: 0: "No details were included in
the response"
HBO6502E Unable to get list of definition files. z/OSMF HTTP response:
status: 500 requested URL: ...Unable to generate unique CeaTso APPTAG
category: 3 rc: 99 reason: 99 details: 0: "No details were included in
the response"Cause
This issue might be caused by insufficient security. Review the z/OSMF log and look for the
following messages to further identify the cause.
IZUG1120E: An error occurred. The common event adapter (CEA) component returned
reason code 0x32d and diagnostic codes 0x4, 0x0, 0x0, 0x0.
IZUG899E: The request could not be completed because an error occurred.
Error: "null" com.ibm.zoszmf.util.tso.LauncherException: CEA TSO launcher
called function: CEA_TSO_PING, returned reason code: 0x32d, diagnostic
codes: 0x4, 0x0, 0x0, 0x0CEA_TSO_PING with returned reason code: 0x32d indicates that the user is not authorized to make the request. The cause might be the CEA profiles in the SERVAUTH class not being set up correctly, or the SERVAUTH class being inactive.
Solution
Set up the following CEA profiles in the SERVAUTH class correctly, or activate the SERVAUTH
class.
CEA.CEADOCMD
CEA.CEAPDWB.CEADELETEINCIDENT
CEA.CEAPDWB.CEAGETINCIDENT
CEA.CEAPDWB.CEASETINCIDENTINFO
CEA.CEAPDWB.CEASETPROBLEMTRACKINGNUMBER
CEA.CEAGETPSThese commands are found in job SYS1.SAMPLIB(CFZSEC) and are also described in APAR OA45537:
DOCUMENTATION REQUIRED FOR THE PECEA STEP IN CFZSEC
.