If during the uninstallation a problem occurs, a short
error message is displayed that provides the location of the detailed
error file. Check the error message file that is located in a temporary
directory.
Temporary directories used during the uninstallation
process
The following table lists the common temporary directories.
The full path to the error file is also provided in the on-screen
message.
| Operating system |
Temporary directory for message/error
files |
| UNIX™ and Linux™ |
/tmp, /var/tmp |
| Windows™ |
Either the value of temp and tmp environment
variables or the Windows directory |
Error and message file names
Message files
provide more detailed information about the error and can be found
in the same directory. The following table lists error and message
file names.
| Operating system |
Error file |
Warning file |
Message file |
| UNIX and Linux |
trace_error_uninstall |
trace_warning_unistall |
trace_uninstall |
| Windows |
trace_error_uninstall.txt |
none |
trace_uninstall.txt |