Configuration Tool failed to load with the error message SRVE0295E

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The Configuration Tool failed to load with the error message SRVE0295E: Error reported: 404.

Symptom

When you try to log in the Configuration Tool, it failed to load with the error SRVE0295E.

Cause

It is caused by the index.html file that is missing, or the Configuration Tool user had no READ permission to this file. It is probably caused by customer's incorrect operations.

Solution

  • Check whether index.html exists in the installation directory. If not, run Savingpolicy.sh again.
  • Check the file permissions for the index.html file in the installation directory and working directory of the Configuration Tool. Make sure that the Configuration Tool user has READ permission.