Configuring the password reset feature

You can configure the password reset feature if your solution is integrated with a Lightweight Directory Access Protocol (LDAP) user registry. The password reset feature is then available on the login window. However, for security reasons, users who are members of the SystemAdmins group cannot use the password reset feature.

Before you begin

  • You must have mail configured for your solution so that an email with a password reset link can be sent to a user who requests a password reset. For example, if you have an external mail server, you can use the JavaMail API to send and receive emails for IBM® Intelligent Operations Center. For information, see WebSphere WebSphere® Application Server Liberty Profile product documentation: Administering JavaMail on Liberty.
  • Ensure that the value for the DmzServerHostname system property is configured correctly for your environment, otherwise the password reset link that is sent to a user cannot be resolved.
    • In a high availability environment, ensure that the value for the DmzServerHostname system property is the fully qualified domain name for your load balancer. The default value for the DmzServerHostname system property is the value for the loadbalancer.hostname property in the ioc.install.properties file.
    • In a standard environment, the value for the DmzServerHostname system property is correctly set by default to the publicly accessible IBM Intelligent Operations Center web server.

Procedure

  1. Click Administration > System Administration > System Properties.
  2. In the list of system properties, click EnablePasswordReset.
  3. Enter true in the Value field.
  4. Click Save.