Configuring KPIs
Key performance indicators (KPIs) supply statistical data that you can use to analyze trends, or to indicate problem areas. Use the KPI definition and hierarchy tools to create KPIs, to define the calculation of KPI values, and to create goals by arranging your KPIs into hierarchies. The configuration that you do in the KPI tools determines what is displayed on the KPI dashboard.
In the Operations view, for KPIs that you configure and organize in the KPI definition and hierarchy tools, you can view KPI indicators and goals on the KPI dashboard. If history is enabled for a KPI, you can also view the KPI's history as a chart in the Trends window.
KPI types
- An aggregate KPI has a value that is calculated by applying an aggregation function to a specific data source property.
- An expression KPI has a value that is based on an SQL query that you define.
Alternatively, you can create KPIs whose values are read from the IOC database through the KPI REST service. For example, you might want to calculate KPI values in an external system and then import the values into IBM® Intelligent Operations Center through the KPI REST service.
To open the KPI definition tool, in the navigation menu, click .
Data and area filters
You can add data and area filters to aggregate KPIs to filter the data items that are used in the calculation of KPI values. Data filters select data items according to specific property values in the data source. Area filters select data items according to boundary areas.
KPI goals
With the KPI hierarchy tool, you can define goals and organize your KPIs into a hierarchical representation. You can also define rollup KPIs that are calculated based on the status of child KPIs. You can configure access permissions to KPIs for users and groups.
To open the KPI hierarchy tool, in the navigation menu, click .