Configuring KPIs

In the Solution Administration view, you can configure key performance indicators (KPIs) and their hierarchical display in the user interface. KPIs are displayed on the KPI dashboard.

This information applies to version 1.6 only KPIs are displayed in the status views.

You can customize the navigation tree of KPI hierarchies that are displayed. You can also view, change, copy, create, and delete KPIs from the KPI models that are available within the solution.

KPI navigation tree

In the Key Performance Indicators window, you can see the KPI hierarchies of parent and child KPIs. These are the KPI hierarchies that are displayed in the KPI navigation tree on the KPI dashboard. The root level nodes correspond to KPI models. KPIs are represented by colored cells. The color indicates the status of the KPI.

On the Relationships and Display tab, the information that is described in the following table is available for each root level node.

Name	title of the root level node
Type	type of root level node or owning organization for KPIs
Model ID	identifier for the corresponding KPI model
Icon	icon that represents the root level node, owning organization or data source

KPI model

In the Key Performance Indicators window, you can see details of the KPI models that you are authorized to view. You can find details of all the KPIs in each model.

On the KPI Definition tab, the information that is described in the following table is available for each KPI in the KPI models.

KPI Name	Title of the KPI. You can click the KPI name to see the properties.
Model	ID of the model the KPI belongs to.
Created	Method of creation of the KPI: A modeled KPI is a KPI created at the model level using IBM® WebSphere® Business Monitor. A dashboard KPI is a KPI created using the Key Performance Indicators tool.
Type	Type of KPI: An aggregate KPI has a value that is based on the metric and aggregation method you select. An expression KPI has a value that is based on other KPIs or user-defined functions, using an XPath expression that you define. A rollup KPI is calculated based on the status of child elements. As a result, you need not define an equivalent expression KPI.
Access	Access level of a KPI: A shared KPI is a KPI that other users have access to view. A private KPI is a KPI that cannot be shared with users other than the owner.

Viewing or changing KPI hierarchies
As an administrator, you can view, change, or remove KPI models as they are displayed on the KPI dashboard.
Exporting or importing KPI hierarchies
You can create a hierarchy of KPIs that are associated with the IBM Intelligent Operations Center solution. As an administrator, you can import an existing KPI hierarchy as a JavaScript Object Notation (JSON) file, or export the existing KPI hierarchy to a JSON file.
Adding, editing, or deleting an owning organization
As an administrator, you can add an owning organization as a root level node to be displayed on the KPI dashboard. You can edit the details of an existing owning organization at root level. However, you cannot edit the model detail. You can also delete an owning organization at root level and its associated sublevel nodes are deleted also.
Changing the KPI legend
As an administrator, you can change the KPI legend in the KPI dashboard.
Validating KPI ranges
You can validate the range that is assigned to each KPI in the navigation tree.
Editing KPI permissions
Assign to users or groups, the appropriate access to KPIs and associated authorization privileges.
Mapping KPIs to boundary areas
As an administrator, you can map KPIs to boundary areas for display in the user interface. On the map or in the list, if you click a boundary area that is mapped to a KPI, the top-level KPI and its child KPIs are displayed on the KPI dashboard.
Mapping KPIs to reports
As an administrator, you can map KPIs to reports that are displayed on the KPI dashboard. You can map the same report to more than one KPI. Optionally, you can add a set of parameters to each report that might modify the data that is displayed by the report. The parameter values are used to generate a Cognos® reports query, and the parameter values are also displayed as a label on the instance of the generated report.
Creating a rollup KPI
As an administrator, you can create a rollup KPI that is calculated based on the status of child elements.
Configuring KPI refresh intervals
You can configure the automatic refresh rate intervals for data that is displayed on the KPI dashboard. You can configure the time interval before the next goal and its associated KPIs are automatically displayed on the KPI dashboard. Also, you can configure how often KPI data is automatically processed and reread by the solution.
Viewing or changing a KPI model
As an administrator, you can use the KPI Definition tab to view or change the KPI models available within the solution.

Parent topic: Configuring the solution

Related concepts:

Data item routing

Monitoring status through KPIs

Related tasks:

Routing data from your data source

Sample KPIs

A set of sample KPIs is provided with the solution. These KPIs are designed to provide guidance for planning and implementing different types of KPIs to suit your organization. Examples are provided in the areas of water, transportation, and public safety.