KPI calculations

During Optimization, KPIs are aggregated. Shipping benefit KPIs are aggregated in real time. These KPIs can be viewed on the Dashboard and Benefits report.

KPI calculation for rescheduled orders
An order can be scheduled multiple times within IBM® Sterling Order Management System due to modifications such as a backorder, the addition of new items, changes to the requested ship date, or changes to the requested delivery date. When these order modifications occur, an order may be sent multiple times to the Optimization service. An entire order or only a portion of it may be re-optimized during the reschedule based on the type of order modification.

Parent topic: Benefits report