Tenant settings enable the system administrator to manage behavior settings at an
environment and a feature level. Default tenant settings are applied as part of the onboarding
process to IBM® Sterling Intelligent
Promising. You can change these tenant settings later
by using the user interface (UI) or an API
the .
About this task
You can use tenant settings to manage system behavior such as:
- Location
- Time zone
- Shipping
- Inventory
Procedure
-
Log in to Order Hub.
- To open the Tenant configurations page, from the menu, click
Tenant.
- View the Location and Unit of measure
Default shipping weight settings that are applied as part of the
onboarding process.
- View the following Setting preferences:
- Inventory availability lookup window
- The maximum amount of days allowed to search for inventory.
- Maximum shipping commitment days
- The maximum amount of days that an item can be promised or fulfilled
- Inventory reservation expiration time
- The maximum amount of time that you can reserve inventory before it expires.
- View the following Enabling features that you can activate:
- Segment rebalancing
- Enables segment allocation and sets the rebalancing frequency to every 6 hours at a
minimum.
- To activate this feature, you can toggle the Enable allocation option to
On and enter the amount of hours for the Set allocation
frequency option.
- The minimum time that you can set to rebalance your inventory is 6 hours and it is set to 0 by
default. If the time is set to 0, reallocation is not enabled but the allocation for the supply sync
still occurs. For more information, see Tenant settings.
- Delivery method always published
- Publishes the delivery method even when the fulfillment is disabled.
- You can select the Ship or Pick up delivery
method.
- Zero quantity filter
- Ignore records with zero quantity.
- To activate this feature, you can toggle the Supply option or the
Demand option to On.