Creating users and assigning roles in Self Service
Before you begin
About this task
It might take up to thirty minutes for the new Organization Administrator and Developer roles to take effect for a user in all environments.
When a new non-production environment is added, the roles that are assigned for existing non-production environments are automatically created for the new environment.
Procedure
To create users and assign roles in Self Service, complete the following steps:
Results
The selected role or roles are applied to the email address. An email is sent to the user's IBMid to inform them of their role assignment. This email also includes details for accessing Self Service.
In addition to the notification of role assignments, emails are also sent to the users to inform about the changes to environments. For instance, users are sent a notification when an environment is updated by IBM to include new features. Email notifications are also sent if Self Service or an environment is unavailable due to an unexpected outage or the implementation of maintenance by IBM.
What to do next
To ensure that your users receive these notifications, you can request that users add the noreply@oms.supply-chain.ibm.com domain to your network firewall domain list for your email client or configure your email spam filter to not identify the domain as spam.