Manually closing issues and incidents

To reduce noise that is caused by issues and incidents, you can choose to manually close issues and incidents. Manually closed issues and incidents give more context on problem resolution.

Manually closing an issue

To manually close an issue, complete the following steps:

  1. Open an issue in the Instana UI by clicking Events > Issues.
  2. Click an open issue.
  3. Click Close Issue. Provide a reason for closing the issue.
  4. Click Close this issue.

Manual Close Issue

Manually closing an incident

To manually close an incident, complete the following steps:

  1. Open an incident in the Instana UI by clicking Events.
  2. Click an open incident.
  3. Click Close Incident. Provide a reason for closing the incident.
  4. Click Close this incident.

Manual Close Incident