Prerequisites

Before you use the Instana AI assistant, you must meet the prerequisite conditions.

SaaS environments

For SaaS environments, Instana provides default LLM gateways. No extra configuration is required to use this capability. You can configure separate gateways for your own runtime if necessary. For more information, see Configuring LLM gateways.

This feature uses the feature flag feature.instana.chat.enabled, which is enabled (set to true) by default.

Self-hosted environments

For Standard Edition and Custom Edition, you must onfigure LLM gateways to use this capability. For more information, see Configuring LLM gateways.

In addition, you must enable the feature.incident.ai.summarization.enabled and feature.ai.gateway.enabled feature flags (set to true). For more information, see self-hosted optional flag AI assistant.