Deleting logs

If Personal Identifiable Information (PII) is revealed in log messages, you can delete logs from the Instana database.

To delete logs, complete the following steps:

1. From the navigation menu in the Instana UI, click Logs > Delete logs.

   The Delete logs page displays a summary table that lists the previous log deletions, and the following information:

   • The date and time when the deletion was initiated.
   • The reason for deletion.
   • The number of logs that were deleted.
   • The initiator who deleted the logs.
   • The status of the deletion.

   

2. Click Delete logs to initiate the process. A tear sheet opens, where you can define the logs to be deleted.

3. In the Select logs step, specify the deletion start date and time and the deletion end date and time. Optionally, you can refine the selection by adding up to five filters to target specific logs or groups.

   

4. Click Next to continue.

5. In the Confirm selection step, review the deletion details. You must:

   • Provide a reason for deletion in the text field.
   • Type LOGS in the confirmation field to continue.

   

6. Click Delete logs to confirm the deletion.

   You can close the tear sheet at any time; the deletion process continues in the background. When the deletion is complete, the outcome (success or failure) is displayed in the summary table.