Troubleshooting the host agent on Windows

Anti virus solutions on Windows

On Windows systems, antivirus solutions might unintentionally detect the agent and its associated program instanaPCP.exe as malicious software. To avoid this behaviour, you need to allowlist both the agent and instanaPCP.exe within your antivirus solution. The specific steps vary depending on the antivirus solution in use, but typically require specifying the full file path to the executables.