Build 292

Impacted users

A new feature, Impacted Users, is now available for application Smart Alerts. This feature tracks the number of users affected by specific conditions, which helps you to identify widespread performance issues.

This feature provides the following capabilities:

• Prioritize fixes to address the issues that impact many users first.
• Leverage quantifiable data to justify resource allocation for improvements.
• Assist developers focus on areas with the most frequent impact.

For more information, see Smart Alerts.

Business monitoring process activity flow map

You can now view a dynamic map showing the flow of activities through a business process. For more information, see Viewing details for a business process

Incident Summarization using GenAI

Instana can now summarize incidents by using WatsonX. For more information, see Incident AI Summarization (public preview).

Live action generation using watsonx.ai (public preview)

The real-time action creation feature enhances the automation capabilities of Instana. With the help of IBM's Granite generative AI models, you can now produce new actions. The metadata from incident and issue events prompts the AI model to suggest possible actions for you to examine and execute, aiding in accurate diagnosis and resolution. If you save an action, you can generate a bash script to carry out that action. This script, powered by generative AI, can serve as a manual or automated response to the current incident and future ones. The actions you add to the action catalog help other Instana users in your organization as they seek to resolve similar incidents in the future. When you create actions with help from Action Generation using watsonx.ai, you further reduce the time to diagnose and resolve issues. For more information, see Live action generation with watsonx (public preview).

Mobile apps dashboard: Performance tab

Instana has enhanced the Mobile apps dashboard with the following performance features to provide deeper insights into the application performance. These improvements help monitor key metrics and identify areas for optimization. With the addition of new monitoring capabilities, you can track the application behavior better and enhance user experience.

• Low Memory Identification: This feature identifies when the mobile application is running with low memory, providing valuable insights into potential memory-related issues affecting performance. With this feature, you can diagnose and optimize memory usage in your application.
• App Not Responding (ANR) or App Freezing Detection: This monitoring capability tracks and reports ANR events and application freezes. With this feature, you can proactively identify and resolve performance bottlenecks that impact user experience.
• App Start Time and Launch Time Details: This feature displays detailed metrics on the start time of the application. With this feature, you can assess and optimize the startup performance, ensuring a faster and smoother user experience from launch.

For more information, see Android and iOS.

Parameterized custom dashboards (public preview)

You can use the filter bar of the dashboard to apply filters across all widgets within the dashboard. For more information, see Parameterized custom dashboards.

Save filters

Instana now allows users to save, edit, and delete filters on the Analytics page, which improves filter management and usability.

Service levels (GA)

Service-level objectives (SLOs) v2 are now generally available. They exceed the capabilities or the original Custom Dashboard only Service Level Indicators, which they will eventually replace. SLOs are important observability tools that are used to monitor performance and availability of services in a systematic and objective way. You define clear performance targets to help identify degraded user experience and platform instability.

• Set objectives for latency, availability, traffic levels, or custom event counts
• Apply SLOs to applications, websites, or Synthetic Monitoring test results for service availability
• Track the error budget as it changes over the SLO time window and generate alerts as it approaches user-defined thresholds or increased burn rate
• Embed SLO charts and Big Number indicators into Custom Dashboards Use key SLOs to represent the level of performance and availability your users expect from your services. You can then focus on issues, knowing that resolving them have a direct impact on the user experience.

Alerts based on severity

You can now configure different alert channels for different severities in Smart Alerts for mobile applications, websites, and logs. Alert notifications are sent to different alert channels based on the severity of the issue.

Long-term trace storage

In the Trace Detail view on the Analytics dashboard, you can now store the displayed trace for long term. To store the trace, click the Store Trace button to manually store the displayed trace. Alternatively, you can also store the trace automatically by staying on the Trace Detail view for at least 15 seconds. However, storing large traces for long term is not possible.

OpenTelemetry

Instana now supports various deprecated span attributes to extract the HTTP host tag from OpenTelemetry HTTP spans. This improvement makes sure that the OpenTelemetry HTTP calls are mapped to the correct services instead of the Unspecified service.

Instana now ensures proper correlation between OpenTelemetry spans and OpenTelemetry entities in asynchronous states. Previously, if an OpenTelemetry span was generated before the corresponding OpenTelemetry entity was created, the span might not be correctly linked to the OpenTelemetry entity, leading to missing correlations. This issue is resolved and now spans always retain their association links to the relevant OpenTelemetry entities regardless of arrival order.

Service levels

Service-level objectives dashboards now show Indicator charts that contain data from the Indicator for time-based SLOs, rather than directly from the resource. This aligns the representation of the Indicator with the Error Budget chart.

Instana now supports Terraform for configuring and managing Service Level Objectives assets.

Span processing

Previously, when a span attribute used an incorrect data type, the ingested tracing data was rejected. Now, the span processing is more lenient. Even if a span attribute uses an incorrect data type, the tracing data is still processed.

Support for monitoring DeepSeek models

Instana now supports monitoring of DeepSeek models. For more information, see DeepSeek.

Synthetic monitoring

• Now you can monitor self-signed certificates with the SSLCertificate tests. For more information, see No certificate error.
• Now Synthetic PoP uses Chromium 113.

Thresholds for mobile applications, websites, and logs Smart Alerts

You can now set thresholds for the warning and critical severities in Smart Alerts for mobile applications, websites, and logs.

Meta widget overflow

Previously, the content of the Meta widget in the Trace Detail view on the Analytics dashboard overflowed. This issue is now fixed.

Service mapping

Previously, when a call was made to the IP address 169.254.169.254 by explicitly using the default HTTP port 80 (for example, 169.254.169.254:80), the call was incorrectly mapped to the unspecified service instead of the Cloud Metadata Service. This issue is now resolved.

Synthetic monitoring

The following security vulnerabilities are fixed in Synthetic PoP:

• CVE-2023-22081
• CVE-2024-38820
• CVE-2024-57699
• CVE-2024-38827
• CVE-2023-5590
• CVE-2025-27152