Viewing logs

To view logging information, complete the following steps:

  1. From the navigation menu in the Instana UI, click Analytics.
  2. From the drop-down list, select Logs.
  3. To add the tag and its value as a filter, click Add filter. For example, 'Logs->Custom Tags->otelServiceName' equals Crewai_test.

Troubleshooting

No OpenTelemetry logs

To resolve issues with missing OpenTelemetry logs, make sure that the following settings are configured:

  • The feature flag feature.logging.enabled is set to true.
  • The feature flag feature.logging.opentelemetry.integration.enabled is set to * or some specific tenant-unit combination, such as <tenant1>-<unit1>,<tenant2>-<unit2>.
  • Restart the otlp-acceptor component for the feature flag to take effect.