Checking the agent prerequisites on Red Hat OpenShift

Before you install the agent, make sure that all the necessary prerequisite conditions are met. See the following necessary prerequisite conditions:

  1. Check whether you have a supported Red Hat OpenShift version.

  2. Check whether the network requirements for agents are met as described in Outbound network access requirements for Instana SaaS deployments.

You must configure the network as described in both Configuring firewall settings and Instana agent and sensor repositories sections.

Supported Red Hat OpenShift versions

Instana supports Red Hat OpenShift versions that are described in the Life Cycle Phases documentation.

The Instana agent supports the following managed Red Hat OpenShift offerings:

Current versions of installation methods

New versions of the operator and Helm chart are released frequently. To keep up with the updates for fixes, improvements, and new features, make sure that you are running the latest version of the operator or Helm chart.

To find the version information of the installation methods, see the following pages:

Setting up project and service accounts

If you install the agent by using the Instana agent operator, you must first set up a project for the Instana agent and configure its permissions.

Create the instana-agent project, and set the policy permissions to ensure that the instana-agent service account is in the privileged security context. See the following example commands:

oc login -u system:admin
oc new-project instana-agent
oc adm policy add-scc-to-user privileged -z instana-agent -n instana-agent