Client installation troubleshooting
Installation log files and return codes can provide helpful information about a completed installation or help you identify problems encountered during an installation attempt.
Log files
When
you install the database server, the installation application generates
log files in the same directory as the installation media. You can
change the default location of your log files and enable debugging
mode during installation.
- Install and Deployment log file
- The Install and Deployment log file iad_act is created for any installation
by using the Informix® software bundle.
- UNIX, Linux®, Mac OS X:
/tmp/iad_act
- Windows:
\tmp\iad_act
- UNIX, Linux®, Mac OS X:
- Standard-Out and Standard-Error log files
- The Standard-Out and Standard-Error log files contain important
debug information for use during installation failures.
- UNIX, Linux, Mac OS X:
/tmp/bundle_install.stdout
and/tmp/bundle_install.stderr
- Windows:
\tmp\bundle_install.stdout
and\tmp\bundle_install.stderr
- UNIX, Linux, Mac OS X:
- InstallAnywhere log file
- The InstallAnywhere log file contains information about the installation
by using the InstallAnywhere framework.
- UNIX, Linux, Mac OS X:
- Client SDK installation:
$INFORMIXDIR/IBM_Informix_Client-SDK_version_Install_date.log
- Informix
Connect installation:
$INFORMIXDIR/IBM_Informix_Connect_version_Install_date.log
- Client SDK installation that includes Global
Language Support (GLS):
$INFORMIXDIR/IBM_Informix_GLS_version_Install_date.log
- Client SDK installation:
- Windows:
- Client SDK installation:
%INFORMIXDIR%\IBM_Informix_Client-SDK_version_Install_date.log
- Informix
Connect installation:
%INFORMIXDIR%\IBM_Informix_Connect_version_Install_date.log
- Client SDK installation that includes Global
Language Support (GLS):
%INFORMIXDIR%\IBM_Informix_GLS_version_Install_date.log
- Client SDK installation:
If the installation application fails, the InstallAnywhere log files are placed in the following directories:
- UNIX, Linux, Mac OS X: in your home directory.
- Windows: on the Windows Desktop.
- UNIX, Linux, Mac OS X:
Debug and tracing
You can set the level of tracing detail that is used and the location of the debug file by specifying the DDEBUG_LEVEL and DDEBUG_FILE options on the installation command. By default tracing is turned off. For more information, see Client products installation command syntax.Return codes (UNIX, Linux, Mac OS X)
You can check the InstallAnywhere return code, also known as the exit code, after running the installation application to learn more about the installation status and possible error conditions. To retrieve the return code, run the following command after the installation application finishes:
echo $?
For information about the meanings of the InstallAnywhere return codes, see the documentation at the Flexera Software website: http://www.flexerasoftware.com.