Collecting data about abends by using IMS abend search and notification

IMS abend search and notification enables IMS to send an email or text message to a designated email address when an abend occurs.

When an abnormal termination (or abend) occurs, IMS sends a message that contains an abend code to an operator's console or to the master terminal operator (MTO). This process delays a response because the person who can respond to the abend might not be near the console when the message is sent. Therefore, action in response to the abend is delayed until the message reaches the correct person.

IMS abend search and notification enables IMS to send an email or text message to a designated email address when an abend occurs, in order to:

• Notify the correct person of an abnormal termination (abend).
• Provide a web address (URL) to the location of additional informational resources, such as IMS product documentation, technical notes in an IBM® technical support database, and information in the preventive service planning (PSP) database.

You can also use IMS abend search and notification to dynamically research abends and build links to web addresses that provide information that relates to the abend, such as online product documentation and technical support databases.