Creating a search argument

After you have performed some analysis on the problem you are diagnosing, you can then use that information to search problem reporting databases. To do that, you create a search argument comprised of keyword strings. If that search technique is unsuccessful, you can prepare an Authorized Program Analysis Report (APAR).

To build the keyword string and search the IBM® software support database for a problem similar to the one you are experiencing, follow these steps:

Procedure

  1. Begin with Component identification keyword procedure to determine the failing IMS component.
  2. Follow the sequential steps in one of the Type-of-Failure Keyword procedures until you build a keyword string.
  3. Go to Searching the database, to learn how to search the IBM software support database with your completed string.
    1. Optional: Use the IMS keyword dictionary, which provides guidance on translating free-form keywords into structured database (SDB) format.
    2. If needed, you could use Dependency keywords, which are used to narrow search arguments.
  4. If your search is unsuccessful, go to Procedures for preparing an APAR.