Type-of-failure keyword

You choose the keyword that best describes the program failure you experienced, and then go to the procedure for that type of failure.

ABENDxxx procedure
Use this procedure when the system terminates abnormally with a system abend completion code.
ABENDUxxxx procedure
Use this procedure when an IMS user abnormal termination occurs. For user abends, you must gather more information before calling IBM Software Support.
DOC procedure
Use this procedure if you find a deficiency in documentation through omission or inaccuracy.
PERFM procedure
Most performance problems are related to system tuning and should be handled by system programmers.
MSG procedure
If, after analyzing the message, you believe that the message should not have been issued or describes an error condition, use the MSGxxxxxxxx keyword.
Incorrout procedure
INCORROUT is when either output is missing, or output is incorrect.
WAIT/LOOP procedure
The procedures for the WAIT and LOOP keywords are combined because the WAIT and LOOP symptoms might not be distinguishable at first.

Parent topic: Selecting the keywords

Related reference

Component identification keyword procedure