DFS3940I cccccccc FORMATTING TERMINATED -- UNEXPECTED DUMP STORAGE ACCESS ERROR

Explanation

The IMS Offline Dump Formatter was unable to access storage while searching or processing control blocks for the named option's request, where cccccccc was the formatter option requested. A nonzero return code from IPCS storage access service routine indicated this condition. One of the following caused this condition:
  • An attempt was made to format memory dumps that do not contain the requested control block storage.
  • Errors in the dumped storage with invalid addresses prevented the requested formatting.
  • An invalid formatter request caused the formatter to request unavailable memory dump storage.

The request header line, which contains the requested formatter request type and argument that caused this message to be generated, precedes the error message. Obtain the required information by requesting the format output with the associated high-level formatting option, such as DC, DB, or SPST. Message DFS3937I and a SNAP of the memory dump formatter blocks precede the error message.

System action

The IMS memory dump formatter skips further requests for the option and continues with the next formatter option.

User response

Ensure that the storage is present (CTL, DL/I, or CSA as needed). Ensure that the formatter request was valid. For assistance, see the IMS system programmer.