To offer some clarity about which members of your organization
might complete particular MDM tasks, the InfoSphere® MDM documentation
employs a set of specific user roles.
The roles that are outlined here are descriptive. They do not correspond
to product capabilities. In particular, the user roles do not determine
which features users can use.
These roles are examples of the type of roles that you might have
in your organization. Your organization might call these roles by
other names.
Table 1. Implementation and Operations roles
| Role |
Description |
| Architect |
The goals of the Architect are the overall implementation
of MDM into the enterprise. The Architect also sets up the infrastructure
and connections to other enterprise information systems. In your organization,
you might call this role an MDM Designer, Solution Architect, or Enterprise
Architect. |
| Database Administrator |
The Database Administrator (DBA) ensures the
performance of data-related components, including the security of
data and the availability of databases. Your organization might refer
to this role as the Lead Operations DBA, Enterprise DBA, or Data Warehouse
DBA. |
| System Administrator |
The System Administrator manages and maintains
the IT environment for MDM and its operations management tools, including
system administration, networking, and backup. The System Administrator
also typically maintains various components and frameworks for reuse
within other solutions. In your organization, this role might correspond
to the IT Administrator or Metadata Administrator. |
| Solution Developer |
The Solution Developer uses specifications that
are created by Architects to build the MDM system. In your organization,
you might call this role a Senior Consultant or Development Manager. |
Table 2. Governance (Data Stewardship) roles
| Role |
Description |
| Basic Data Steward |
The Basic Data Steward manages information quality
for one or more subject areas of the business. This role typically
resolves data issues for such things as company names and addresses
by validating values against third-party sources. In your organization,
the Data Steward role might correspond to an Agent or a Customer Service
Representative. |
| Advanced Data Steward |
The Advanced Data Steward resolves identity resolution issues,
such as deduplication, maintains hierarchies, and develops business
rules. This role typically investigates data questions and analyzes
the data to identify trends and to improve business processes. This
role coordinates access authorization and planning for the subject
area data. In your organization, you might call this role a Business
Analyst, Data Analyst, or Line-of-Business User. This role sometimes
overlaps with the Enterprise Use of Master Data roles. |
| Data Steward Manager |
The Data Steward Manager manages a team of Basic and Advanced
Data Stewards to ensure that quality goals are met for the organization.
This role reviews data quality reports and develops standard operating
procedures for the team. This role might develop business rules and
perform data stewardship tasks also. |
| Master Data Governance Council |
The Council is a cross-functional, multi-layer team that collectively
owns master data. The council steers master data management initiatives
at the program level. In your organization, they might include the
Director of Governance Quality Board, the Data Standards Program Lead,
and other business roles. |
Table 3. Enterprise Use of Master Data roles
| Role |
Description |
| Business Analyst |
The Business Analyst provides the analysis to
enable the business integration of the MDM application into the enterprise.
The Business Analyst understands customer and business needs and identifies
areas where business processes can be optimized to better serve those
needs. In your organization, you might call this role a Data Analyst,
Subject Matter Expert, or Information Analyst. |
| Business User |
The Business User uses the content of enterprise
information to achieve business goals. Your organization might refer
to the Business User as an Information User, Report User, or Application
User. |
Table 4. MDM-Powered Applications roles
| Role |
Description |
| Application Developer |
The Application Developer augments MDM to meet
the requirements of the business with additions, extensions, and so
forth. The Application Developer performs development tasks to integrate
MDM into the enterprise. In your organization, this role might correspond
to a Software Engineer, Software Programmer, or Data Integration Developer. |