Event Manager example use in changing insurance coverage
Event Manager can be used for changing insurance coverage, for example.
Mr. Michael Carlton calls the CSR of the Global Life and Group Insurance Company to change his coverage from Single to Family. He informed the CSR that he is now married and would like to add his spouse as a dependant. The CSR accesses Mr. Carlton's records and updates the coverage type as well as the marital status from single to married. The marriage event is persisted as it is considered a significant occurrence in a person's life. The insurer may want to send to the customer a congratulations letter as well as the Protect Your Family with Life Insurance brochure.