Removing leftover files from the services tier (Windows)

When you remove suite software, the software removal program removes only the files that were created as part of the installation of InfoSphere® Information Server. You must manually remove other files from the services tier computer if you plan to reinstall the suite.

Before you begin

Run the software removal program and ensure that it completed successfully.


  1. Remove unused databases.
    1. If you created the metadata repository database before you installed InfoSphere Information Server, manually drop the metadata repository database.
      The default database name is xmeta.
    2. If you created the IBM® InfoSphere Information Analyzer analysis database before you installed InfoSphere Information Server, manually drop the database.
      The default database name is iadb.
  2. Delete the application server directory.
    • If you installed IBM WebSphere® Application Server Network Deployment by using the InfoSphere Information Server installation program, complete the additional application server removal steps that are listed in Cleaning your system after uninstalling the product.
    • If the WebSphere Application Server installation folder is empty, delete the folder. The default directory for the folder is C:\IBM\WebSphere\AppServer.
  3. Remove users if they are no longer needed.
    1. Run the following command to delete the users.
      net user username /delete 
    2. If you used the local operating system user registry, delete the users that you created for InfoSphere Information Server.
  4. Delete the groups that contained the deleted users, if you no longer need the groups.
  5. If you used an existing installation of IBM WebSphere Application Server Network Deployment, remove the profile that you created for the suite.
    Note: If the suite installation program installed the application server, the profile is removed when you remove the suite from your computer.
    1. Click Start > All Programs > IBM WebSphere > Application Server > Profiles > profileName > Stop the server.
      profileName is the name of the profile to delete.
    2. Open a command prompt.
    3. Change to the WASHome\bin directory.
      WASHome is the directory where the application server is installed. The default directory is C:\IBM\WebSphere\AppServer.
    4. Run the following command:
      manageprofiles.bat -delete -profileName profile
      where profile is the name of the profile to be deleted.
    5. Delete the directory for the profile. The directory is in the WASHome\profiles\profileName directory.
  6. Remove any remaining InfoSphere Information Server users and groups if you are not using them for other purposes.
  7. Restart the computer.