Installing IBM InfoSphere Information Server by using the wizard (graphical mode)

You can use a web browser to run the installation program locally in graphical mode on the target computer. Alternatively, you can use a web browser on any system that has network access to the computer where the installation program is running.

Before you begin

  • Choose your installation topology, review the installation checklists, and prepare the tier computers.
  • Obtain the product media to include the installation and entitlement packages.
  • Configure your browser correctly so that the installation program runs smoothly.
  • Microsoft Windows: Start an administrator session by using one of the following methods:
    • Run the following command:
      runas /user:Administrator cmd.exe
    • Open an elevated command window.
      1. Click Start > Search.
      2. In the Search Results box, enter cmd and press Ctrl+Shift+Enter.
      3. Click Continue to accept the prompt asking for your permission to continue.
  • AIX Linux: Log in as the root user.

About this task

When you first start the installation program, it presents a non-graphical interface. The program starts a self-contained web server on the computer. You can then start a web browser on the computer or on a remote computer and access the graphical interface.

After you enter your settings in the wizard pages, the program stores your settings in a response file. If you run the installation program again, you can load your settings from this file into the program instead of entering them again.


  1. In the newly created session, run the following command to clear any Java™ options that might be set.
    Operating system Command

    In the sh or bash shell:

    export IBM_JAVA_OPTIONS=

    In the csh or tcsh shell:

    unsetenv IBM_JAVA_OPTIONS

    In the sh or bash shell:

    export IBM_JAVA_OPTIONS=

    In the csh or tcsh shell:

    unsetenv IBM_JAVA_OPTIONS
  2. AIX Linux: Configure the following settings for the session to help ensure that the installation is successful:
    • Set the file creation mask to 022:
      umask 022
    • Ensure that you have no less than 10240 file descriptor resources allocated.
    • Check that the current setting for the NOFILES kernel parameter is set to a value that is at least equal to the value that you specify for ulimit.
  3. Extract the installation package.
    For example:
    Operating system Command
    AIX gunzip -c is-suite.*.tar.gz | tar xvf -
    Linux tar zxvf is-suite.*.tar.gz
    Windows The installation image contains some deep directory paths and long file names. Therefore, to avoid running into the Windows 255 character path name limit during later installation steps, extract the contents into a short initial directory path, such as C:\temp. Also, instead of using the Windows File Explorer extraction utility, use a utility such as PKZip, WinZip, or 7-zip. For example:
    7z.exe x is-suite.*.zip -oC:\temp
    The basic package is named is-suite.* for the full product or is-client.* for the client only.
  4. The is-suite images require the use of a Bundle Entitlement package; the is-client images do not. If you are installing an is-suite image, extract the contents of the entitlement package into the is-suite directory that is decompressed in the previous step.
    Ensure that you have downloaded the correct entitlement package for your operating system platform, licensed products, and suite installation package. A suite entitlement package will only work for a suite installation package.
    For example:
    unzip -d is-suite Bundle.suite.*.zip

    On AIX, if you don't already have the GNU zip utility, it is available as gzip-program_version.aix_version.ppc.rpm in the IBM AIX Toolbox.

    The packages for the microservices tier (required for Enterprise Search, IBM® Watson Knowledge Catalog, the new Information Governance Catalog, and the InfoSphere® Information Analyzer console) come as Docker images. They must be downloaded to the microservices tier master node and do not have to be extracted. To install Watson Knowledge Catalog Professional, you must also download the Watson Knowledge Catalog Professional Bundle Spec File and extract it to the is-suite directory that is decompressed in the previous step. The directory structure should look like this:
    • Linux, UNIX: …/is-suite/ProductBundles/WKCPro/…
    • Windows: …\is-suite\ProductBundles\WKCPro\…
  5. Change to the is-suite or is-client directory.
  6. Run the installation program:
    Operating system Command
    AIX ./setup [-verbose]
    Linux ./setup [-verbose]
    Windows setup.exe [-verbose]

    The -verbose option is optional. The option causes the installation program to display log messages to the console and also write them to the log file. If the -verbose option is not specified, log messages are written to the log file only.

    The default port used by the installation program is 8443. To specify a different port, use the -https option. Information on the -https option and other options for the installation program can be found in setup command.

    Several messages are displayed. The program then displays a message about how to access the installation wizard:

    ======> Enter the following URL to your web browser to begin the
    installation process:
  7. Open a web browser on the computer or on a remote computer, and navigate to the URL that is listed in the message from starting the installation program. (Use the full host name if using a remote browser.)
    Figure 1. Installation program opens in a web browser
    This figure shows the installation program inside an open web browser. You can select the language that you want to install in.

    Microsoft Windows: The installation program automatically launches the default web browser on the local computer to display the graphical interface.

    A message might appear in the browser that reads The publisher cannot be verified... You can safely ignore the message and continue the installation. This message does not indicate a security risk when it appears during InfoSphere Information Server installation.

    1. If you are using Internet Explorer as a browser, you must configure Compatibility View settings. In some cases, the web page is blank until you do the following procedure:
      1. ClickTools > Compatibility View settings.
      2. Specify the URL that was provided by the installation program in the Add this website field, and then click Add.
      3. Click Close.
      4. Refresh the connection to the URL.
    2. If you are using Firefox as your browser, check the information in this support document: IBM Information Server Suite Installer and Update Installer GUI panels intermittently exhibit rendering issues
    3. Select a language from the menu for the installation program to use, and click Login.

      This selection applies only to this installation session. Later in the installation process, you select the language to apply to the InfoSphere Information Server installation.

    4. Follow the prompts in the installation program to continue installing the product.
    The installation program runs an early prerequisites check to ensure that your installation is configured correctly, as shown in the following figure. The wizard page displays each check. If the check fails, it is marked FAILED in the page. If the check found issues that might cause problems with the installation, it is marked WARNING in the page.
    Figure 2. Early requirements check showing a failed message for the Windows Script Engine
    This figure shows an example of a failed requirements check for the Windows Script Engine and its details. The description, failed status, and the resolution are displayed.
  8. When all prerequisites checks pass, continue to follow the prompts in the installation program.