Installation process hangs when a web browser session is closed
If an exception occurs after a web browser or browser tab has been closed, or if the browser session has timed out, the installation process will be stuck waiting for user response.
Symptoms
The installation process is stuck waiting for a response.Causes
When the web browser window or tab that is running an installation process is closed during the installation session, if the installation runs into exception, the installation process gets stuck waiting for a user response.Note: To avoid this problem, keep the
browser or browser tab open throughout the installation session.
Environment
Graphical mode installationResolving the problem
- Uninstall your current IBM®
InfoSphere® Information Server installation
by running the following commands:
cd /opt/IBM/InformationServer/_uninstall ./uninstall -verbose
- Complete the manual cleanup:
Operating system Procedure AIX® Completing software removal (AIX ) Linux® Completing software removal (Linux) Windows Completing software removal (Windows) - Start a new InfoSphere Information Server installation
by running the following commands:
cd <image>/is-suite ./setup -rsp response.txt -force -verbose