Troubleshooting
When you use the InfoSphere® Streams connector, you might encounter errors that can be fixed by troubleshooting, adjusting values for properties or configuration. The most common types of errors that you might encounter are Name Server Authorization errors, runtime errors, and GUI errors.
Name Server Authorization errors
Error details | Troubleshooting details |
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If the errors occur when you are testing the connection by using the test link in the InfoSphere Streams connector stage user interface, to correct the error, verify, and configure the name server authentication and client authentication as required. If the error persists, verify that the ASB agent is working and if required restart the ASB agent on your server that hosts the Information Server engine tier. Note: For details about the InfoSphere Streams SWS security settings,
see the InfoSphere Streams
Installation and Administration Guide.
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Runtime errors
Error details | Troubleshooting details |
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This error occurs when the InfoSphere Streams application that contains the specific endpoint is not registered with the InfoSphere Streams Name Server, either because the InfoSphere Streams application is not running, or because it is in invalid state. To
check the status of the InfoSphere Streams
job, log in to the InfoSphere Streams
server, run the streams toolkit command lsjobs,
and then verify the
Healthy status of the listed
job, for example:
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This error occurs when the LDAP password of InfoSphere Streams server user account is changed. To correct this error, you must re-create the InfoSphere Streams instance and update the InfoSphere Streams name server password in DataStage® jobs. Note: For
more information about the Streams concepts, see the InfoSphere Streams documentation.
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GUI errors
Error details | Troubleshooting details |
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This error occurs because of a problem in communication between the InfoSphere Streams connector stage user interface and the ASB agent. To correct the error, you must restart the ASB agent service on your server that hosts the Information Server engine tier, and try again to select the endpoint. |
Testing the connection by using the test
link in the InfoSphere Streams
connector stage is not working as expected. The error is as follows:
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This error occurs because the InfoSphere Streams connector is loaded by the ASB Server, and the keystore and client certificate properties are set as system properties of Java™ Virtual Machine loaded by the ASB Server at the time when the test connection call is issued. Once the Java Virtual Machine system properties are set they cannot be changed until Java Virtual Machine is reloaded, that is, ASB Server is restarted. Because the other connectors depend on ASB server, ASB Server Java Virtual Machine cannot be reloaded on Streams test connection call. To correct the error, modify the InfoSphere Streams connector connection properties (Keystore file, Client certificate, or Certificate password properties), then restart the ASB agent service on your server that hosts the Information Server engine tier, and, try again to test the InfoSphere Streams connection. |