Contacting IBM

You can contact IBM® for customer support, software services, product information, and general information. You also can provide feedback to IBM about products and documentation.

The following table lists resources for customer support, software services, training, and product and solutions information.
Table 1. IBM resources
Resource Description and location
IBM Support Portal You can customize support information by choosing the products and the topics that interest you at www.ibm.com/support/entry/portal/Software/Information_Management/InfoSphere_Information_Server
Software services You can find information about software, IT, and business consulting services, on the solutions site at www.ibm.com/businesssolutions/
My IBM You can manage links to IBM Web sites and information that meet your specific technical support needs by creating an account on the My IBM site at www.ibm.com/account/
Training and certification You can learn about technical training and education services designed for individuals, companies, and public organizations to acquire, maintain, and optimize their IT skills at http://www.ibm.com/training
IBM representatives You can contact an IBM representative to learn about solutions at www.ibm.com/connect/ibm/us/en/