Cleaning up a failed uninstallation of Access Server (Windows)

Procedure

  1. Back up your Access Server data directory.
    Here is the default location of this directory: drive:\Users\userName\AppData\Local\IBM\InfoSphere Data Replication\Access Server\11.4\data

    This directory contains user and datastore profile information that you can use after reinstalling Access Server.

  2. If you are configured for Lightweight Directory Access Protocol (LDAP), back up your ldap.properties file.
    Here is the default location of this file: drive:\Users\userName\AppData\Local\IBM\InfoSphere Data Replication\Access Server\11.4\ldap.properties
  3. Delete the Access Server installation directory. You can optionally delete all the subdirectories within the installation directory,
    and retain your Windows user application data directory.
  4. Clean up the Zero G Registry file by removing the entries related to IBM® Data Replication Access Server. The registry file name and location are as follows:
    • Windows x86 processor—C:\Program Files\Zero G Registry\.com.zerog.registry.xml
    • Windows x86-64 processor—C:\Program Files(x86)\Zero G Registry\.com.zerog.registry.xml

    By default, these are hidden directories.

    Notes:
    • Ensure that you do not remove entries related to other products that you have also installed on this machine.
    • The file name begins with a dot (that is, .com.zerog.registry.xml).