Unlocking a user account

You can unlock a user account from within Management Console.

Procedure

  1. Ensure you have system administrator authority with privileges to manage datastores and user accounts in Management Console
  2. Click Access Manager > User Management.
  3. Right-click the user that is locked out of the account and select Properties.
  4. Disable the Account is locked check box.

    This check box is enabled automatically after the number of failed login attempts exceeds the locking policy set in the Access Server Options dialog box within Management Console.