Changing your IBMid password
Follow these steps to change your IBMid password:
- Sign in to MyIBM.
- In upper right section, select Profile.
- Select Edit in the password section.
- Enter your current password, then enter a new password.
- Select Update to complete password change.
Resetting your IBMid password
Please click here to reset your password.
In the “reset your password” menu, enter your IBMid. An email will be sent to the inbox
you have registered for your IBMid with a 14-digit code.
The email should look like this:
Follow the instructions in your browser to reset your password.
The email should look like this:
Follow the instructions in your browser to reset your password.
What if I’m not receiving the email with the 14-digit code?
- Oftentimes the email gets mistakenly identified as spam. Checking the spam folder of your inbox is advised. The sender of the email is ibmacct@iam.ibm.com with subject “Reset your IBMid password”.
- If after a while the email hasn’t arrived, please retry the password reset operation.
- In case the email hasn’t arrived, check with your company's IT department to validate they are not blocking the emails from sender ibmacct@iam.ibm.com.
- In case the email is neither identified as spam, nor in the block-list of your company’s IT department, it is probable the IBMid does not exist.
- If you are confident you have an exsisting IBMid and it was not identified as spam, nor in the block-list of your company’s IT department, send an email describing your issue to ibmidsupport@ibm.com.