Troubleshooting managed transfer problems

Use the following reference information to help you to resolve issues with managed transfers:

What to do if your transfer does not complete
If your transfer does not complete you can carry out a number of problem determination steps to investigate the cause.
What to do if you think that your file transfer is stuck
On a heavily loaded system or when there are network problems between the source and destination agents, transfers can occasionally appear to be stuck in a queued or recovering state. There are a number of factors that can cause this.
What to do if the destination queue is a clustered queue, or an alias to a clustered queue
When using Managed File Transfer to transfer a file into a queue, if you use a destination that is a clustered queue, or an alias to a clustered queue, you get reason code 2085, or 2082. From IBM® WebSphere® MQ 7.5.0 Fix Pack 4 onwards, this issue is resolved if you set the property enableClusterQueueInputOutput to true.
What to do if your scheduled file transfer does not run or is delayed
If you have a scheduled transfer that does not run when it is due or is delayed, it might be because the agent is processing commands on its command queue. Because the agent is busy, scheduled transfers are not checked and are therefore not run.
Possible errors when transferring IBM i save files
If you use Managed File Transfer to transfer the same IBM i save file several times, the transfer might fail.
What to do if managed transfers fail with BFGIO0341E errors
If a managed transfer is transferring a file into a location that is being monitored by an external process, then it is possible for that managed transfer to fail with the error: BFGIO0341E: The rename of temporary file destination_filename.part to destination_filename failed because the temporary file does not exist. This is due to the way that the destination agent for managed transfers uses temporary files when writing a destination file.

Parent topic: Troubleshooting Managed File Transfer problems