Identifying the MTM and serial number for the appliance

To report issues related to your IBM Integrated Analytics System (M4001/M4002) appliance to IBM Support, you must identify the appropriate machine type and model (MTM) and serial numbers.

About this task

Each IBM Integrated Analytics System appliance is identified by a single MTM and serial number. To report a system problem to IBM Support, you need to know the MTM and serial number. There are several ways to find the MTM and serial.

Procedure

Using system command, run the ap info.


[root@e1n1 ~]# ap info
+-------------------------------------+
| General information                 |
+-----------------+-------------------+
| MTM             | 3452-BB3          |
| Serial          | 7849876           |
+-----------------+-------------------+

Using system web console, select the About page in the top right corner. You can also go to Monitor > System > Hardware
The MTM and serial are printed on the frame labels.
You can find the MTM on the rear base of the frame in the lower right corner, inside the rear door and the serial number on the top front of the frame in the upper right corner, inside the front door.