Problem-handling menus

Problem-handling menus can help you analyze problems that occur on your system.

Your system problems can originate from the following areas:

  • Job or programming
  • System performance
  • Equipment
  • Communications

If you are experiencing problems with your system, use the following problem-handling menus to help analyze problems. The order of the menus listed is from basic skill level to advanced skill level.

  • Solving user problems using the GO USERHELP menu. This menu is for the novice who wants to learn about using help and who needs help in analyzing problems.
  • Solving problems using the GO PROBLEM menu. This is the main menu for working with problems.
  • Solving system problems using the GO PROBLEM2 menu. This menu allows you to work with programming problems and system performance.
  • Solving system problems using the GO TECHHELP menu. Use this menu if you encounter problems related to system operation.
  • Solving network problems using the GO NETWORK menu. This menu allows you to manage and use network communications.
  • Solving network problems using the GO NETPRB menu. This menu allows you to handle problems that relate to communications.